Terms of Service

Last updated: November 21, 2025

1. Acceptance of Terms

By accessing or using FlowLogik's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services. These Terms apply to all users, including free and paid subscribers.

2. Description of Service

FlowLogik provides an AI-powered document automation platform that:

  • Extracts data from documents using artificial intelligence
  • Automates workflows and integrations with third-party services
  • Processes documents through our API and web interface
  • Provides team collaboration and workflow management tools

3. Account Registration

To use FlowLogik, you must:

  • Be at least 18 years old
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activity under your account

4. Subscription Plans and Billing

4.1 Plans

We offer Free, Starter, Pro, and Business subscription plans as described on our pricing page.

4.2 Payment

  • Paid plans are billed monthly or annually in advance
  • All fees are in US dollars and non-refundable except as required by law
  • You authorize us to charge your payment method on file
  • We may change pricing with 30 days' notice

4.3 Credit System

  • Each AI extraction or workflow execution consumes 1 credit
  • Unused credits reset monthly (except rollover plans)
  • Additional credits can be purchased as needed
  • Credits are non-transferable and non-refundable

5. Acceptable Use Policy

You agree NOT to:

  • Upload illegal, harmful, or infringing content
  • Attempt to bypass usage limits or security measures
  • Reverse engineer or copy our software
  • Use the service for spam or unauthorized marketing
  • Share your account credentials with others
  • Overload or disrupt our infrastructure
  • Process personal data in violation of privacy laws
  • Use the service for competitive analysis or benchmarking

6. Intellectual Property

6.1 Your Content

You retain all rights to documents and data you upload. You grant us a limited license to process your content solely to provide our services.

6.2 Our Platform

FlowLogik owns all rights to our platform, software, algorithms, and trademarks. You may not use our intellectual property without permission.

7. Data and Privacy

  • We process your data as described in our Privacy Policy
  • You are responsible for complying with privacy laws for your data
  • We implement security measures but cannot guarantee absolute security
  • You must obtain necessary consents for data you process

8. Service Availability

We strive for 99.9% uptime but do not guarantee:

  • Uninterrupted or error-free service
  • 100% accuracy of AI extraction results
  • Availability of third-party integrations
  • Service during scheduled maintenance

Paid Business plans may include SLA guarantees. See your plan details for specifics.

9. Termination

9.1 By You

You may cancel your subscription at any time. Cancellation takes effect at the end of your billing period.

9.2 By Us

We may suspend or terminate your account if you violate these Terms, fail to pay, or for legal/regulatory reasons. We'll provide notice when possible.

10. Disclaimers and Limitations

10.1 Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOWLOGIK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless FlowLogik from any claims arising from your use of the service, violation of these Terms, or infringement of third-party rights.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law provisions.

12.2 Arbitration

Any disputes shall be resolved through binding arbitration in San Francisco, California, except you may bring claims in small claims court.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or in-app notification 30 days before taking effect. Continued use after changes constitutes acceptance.