Security - FlowLogik

Your data security is our highest priority. We implement industry-leading security practices to protect your documents and information.

Data Encryption

In Transit: TLS 1.3 encryption for all data transmission
At Rest: AES-256 encryption for stored documents and databases
API Keys: Encrypted storage of integration credentials
Backups: Encrypted automated backups with point-in-time recovery

Secure Infrastructure

Cloud Provider: AWS (SOC 2, ISO 27001 certified data centers)
Data Residency: US and EU regions available
Network Security: VPC isolation, firewall rules, DDoS protection
Load Balancing: Distributed infrastructure for high availability
Monitoring: 24/7 automated security monitoring and alerting

Access Controls

Multi-Factor Authentication: MFA required for all users
Role-Based Access: Granular permissions and role management
SSO/SAML: Single sign-on available (Business plan)
Session Management: Automatic timeout and secure session handling
IP Whitelisting: Restrict access by IP address (Business plan)

Application Security

Penetration Testing: Annual third-party security audits
Vulnerability Scanning: Automated daily scans and patch management
Code Reviews: Security-focused code review for all changes
Dependency Management: Automated updates for security patches
OWASP Top 10: Protection against common web vulnerabilities

Data Protection & Privacy

Data Isolation: Logical separation of customer data
Retention Policy: Configurable data retention (7-365 days)
Data Deletion: Secure deletion upon account closure
Privacy by Design: Minimal data collection and processing
Audit Logs: Complete activity logging for compliance

Incident Response

24/7 Monitoring: Real-time threat detection and response
Incident Plan: Documented security incident response procedures
Breach Notification: Prompt notification per legal requirements
Forensics: Incident investigation and root cause analysis
DDoS Protection: Cloudflare enterprise protection

Business Continuity

Uptime: 99.9% SLA for Business plans
Redundancy: Multi-region infrastructure failover
Backups: Automated daily backups with 30-day retention
Disaster Recovery: RTO < 4 hours, RPO < 1 hour
Status Page: Real-time service status at status.flowlogik.com

Responsible Disclosure

We welcome security researchers to report vulnerabilities responsibly. If you discover a security issue:

Email hello@flowlogik.com with details

Security Disclaimer

While we implement industry-standard security measures to protect your data, FlowLogik is provided "as is" without warranties of any kind, either express or implied.

Important: We are NOT liable for any damages, losses, or security breaches that may occur, including but not limited to:

Unauthorized access to your account or data
Data loss, corruption, or breaches
Service interruptions or downtime
Third-party integration failures or security issues
Malware, viruses, or malicious attacks
Any direct, indirect, incidental, special, or consequential damages
Loss of business, revenue, or profits

Your Responsibilities:

Maintain confidentiality of your login credentials
Implement your own security measures and data backups
Regularly backup critical information independently
Comply with applicable data protection and privacy laws
Evaluate suitability of our service for your specific use case
Monitor your account for unauthorized activity

For complete terms, limitations of liability, and disclaimers, please review our Terms of Service.

Enterprise Security